Nationwide • HQ in Redding, CA

Fast, consistent, no-nonsense
IT and security support.

Nationwide IT support, headquartered in Redding, California. Most issues we fix remotely in minutes. When someone needs to be on site, we have technicians across the country — so you’re covered wherever your team works. See our Trust & Compliance standards and how we work.

Technicians nationwide • HQ in Redding, CA • Typical first response under 15 minutes
5,000+
Locations & Sites Connected
99.9%
Average Uptime
934
Tickets Closed Last Year
<15 min
Avg. First Response
15+ years helping businesses nationwide. Proven at scale: 5,000+ locations connected across farms, wineries, residential, and major brands like Red Bull and Bed Bath & Beyond. Field support for national retailers including JC Penney deployments nationwide.

IT that actually works the way businesses need it to.

We focus on the fundamentals done exceptionally well: fast response, consistent execution, and right-sized recommendations whether you're a 12-person firm or running 40 locations.

Managed IT & Helpdesk

mWave Direct

Full RMM, 24/7 monitoring, patch management, helpdesk, and co-managed options. Fully remote nationwide or with on-site when needed.

Explore Managed IT →

Cybersecurity & SOC

mWave Detect

EDR, 24/7 SOC monitoring, vulnerability management, and incident response. Practical security without the fear-mongering.

See Cybersecurity →

Responsible AI + Human Oversight

mWave Intelligence Layer

We use AI to analyze threats, automate tasks, and monitor systems at scale — but every important decision is reviewed and validated by certified engineers. No black boxes.

See How We Use AI →

Network Design & Support

mWave Connect

Modern wired/wireless infrastructure, SD-WAN, firewall management, and proactive health monitoring for offices that can’t afford downtime.

Network Solutions →

Internet & Connectivity

mWave Connect

Fiber, fixed wireless, and redundant backup solutions. We design for the real world where one provider is never enough.

Connectivity Options →

Nationwide coverage.
Local when someone needs to be on site.

We’re not a faceless national helpdesk, and we’re not a one-person shop that can’t scale. We’re the practical middle: one mWave team that owns the relationship start to finish, headquartered in Redding, California, with technicians across the country when a visit is needed.

We actually answer

Real technicians. Real accountability. When you call, a human who knows your environment picks up.

Right-sized advice

We don’t sell you the most expensive thing. We sell you what actually solves the problem at the right cost.

On-site + remote mastery

Most issues we fix remotely in minutes. When hardware or a visit is needed, a local technician is there.

Consistent execution

Documented processes. Proactive maintenance. No surprises. Your systems get better every month, not just when they break.

How we actually deliver results

Simple, proven process. No surprises.

1

Discovery

We learn your environment, pain points, and goals — no sales pitch.

2

Right-Sized Plan

Clear recommendations with transparent pricing and realistic timelines.

3

Fast Execution

We deploy quickly with minimal disruption and full documentation.

4

Ongoing Partnership

Proactive monitoring, regular reviews, and a team that actually cares.

Built for the businesses that keep the country running.

We speak the language of regulated industries and multi-location operations. Healthcare, legal, finance, retail, hospitality, and large venues trust us because we deliver results without drama.

We show up

IT support in your city — and across the country.

We’re headquartered in Redding, and we specifically cover Sacramento, the Bay Area, Tahoe, Los Angeles, Reno, and Virginia City with local technicians in those markets. If you’re somewhere else in the U.S., you’re still a full mWave client: same platform, same team, and a local tech when hands-on work is needed.

See Full Redding IT Support Details →

Looking for fast IT support in Redding? Our local team is based right here in Shasta County.

Sacramento Managed IT Services → South Lake Tahoe IT Support → Reno IT Support → Virginia City Historic Buildings → Bay Area / San Rafael IT Support → Los Angeles IT Support →
mWave technician providing on-site IT support in Redding

Businesses that rely on us stay with us.

“He future proofed our system for expansion when we need it.”

Darryl Glass, Owner of a South Lake Tahoe lodge · 5-star Google review
“100% recommend MWave. The team is not only friendly and professional but knowledgeable and respond very quickly. Service requests are resolved in a very short amount of time. If you want a reliable team that genuinely cares about their customers and offers very reasonable prices, MWave is it!”
— Adela Herrera, Sierra Dental Care, Redding
“Sean and Company have surpassed my expectations and has become a trusted and secure associate in my everyday needs for 24/7 managed cyber security and IT. MWave provides excellent service which includes monitoring and networking technologies that meet and exceed the requirements needed for my industry.”
— Glenn Bassett, Owner, North State Check Exchange
“Customer service is amazing and they got me fast reliable internet where no one else could. I'd recommend mWave Communications any day!”
— Kaitlin Dunham, Senior Biologist, Local Hatchery
“Great service! Caring management! 10 stars!!!”
— Spencer Scott, Manager, Ukiah CA
TRUSTED MWAVE PLATFORMS
mWave Direct
mWave Detect (S1)
24/7 SOC
mWave Connect
Business Continuity

Need a one-time project done right?

We handle cabling, Wi-Fi installs, CCTV, server room builds, network upgrades, and more. Recurring clients receive preferred project pricing.

Recent highlights: Moose and Maple Lodge network refresh (South Lake Tahoe) • Pauline Davis Pavilion arena upgrade (Red Bluff)

Explore Technical Projects

Ready for IT that works as hard as you do?

Let’s talk about your environment. No high-pressure sales — just straight answers and a clear path forward.

Schedule a Conversation
Or Call: (833) 696-9283 — a real person will answer.